Our staff at Display Designs Wedding & Event Prop Hire wish to ensure that your customers' function needs are met in every way and to allow a smooth transaction in the hiring of items for their function we wish to point out the following guidelines.

AREAS COVERED Our full delivery, set-up and removal service which is provided for all our hire items covers the North West Area.  A minimum spend of £500 is required to qualify for this service free of charge.  Under minimum spend will attract a small charge depending on delivery destination.

ORDERS/QUOTES Please email us  detailing the items you wish to hire, quantity, date of function and delivery address, a quote will be supplied based on the information given.

DEPOSITS A 25% deposit is required at the time of confirming your order to secure your booking. No orders will be held without a deposit. A  security bond will be added to all orders for hire items. The security bond will be refunded within 2-3 business days proceeding the function, less any shortage for damage or breakages to items.

FINAL CONFIRMATION  & PAYMENT Final arrangements and balancing payment are required to be confirmed fourteen (14) days prior to your function. 

CANCELLATION In the event of a confirmed booking being cancelled, notification in writing must be sent to us and the following will apply:- If cancelled more than sixty (60) days prior to the function 100% of the deposit and payments made, will be refunded. Between sixty (60) and (30) thirty days prior 50% of deposit and payments made will be refunded. If less than (30) days notice is given no deposits and payments will be refunded.

DAMAGE TO HIRED ITEMS Any damage sustained to any items hired by the customer or their clients is the responsibility of the customer. The customer is liable for the replacement of any items that may be damaged or go ‘missing’ from the function. Costs involved are calculated on replacement value. In the event that the charges incurred are greater than the security deposit value, an invoice will be issued. The customer is advised to pass on the security bond cost to their client.

PAYMENT METHODS We accept payment via bank deposit, cheque or money order. Credit Cards however a 2.5% administration fee will be incurred based on the total cost.  Debit Cards have no fee.  Please advise your preferred method of payment on your order form and our banking details will be disclosed to you for payment.

full terms and conditions of hire are available by request from info@displaydesigns.net

hire terms